Return & Refund Policy

Effective Date: 1st January 24

At Vacay Fashions, we are dedicated to providing our customers with the highest quality products and an exceptional shopping experience. To maintain the integrity of our products, we conduct rigorous quality checks before dispatching every order. Therefore, we do not offer returns or exchanges, except in cases of damaged or defective items.

1. Quality Assurance

• We take great pride in the quality of our products. Before any product is shipped, it undergoes a thorough quality inspection to ensure that it meets our stringent standards.

2. Return or Exchange Procces for Damaged or Defective Items

• In the rare occurrence that you happen to receive a damaged or defective item, kindly furnish us with an unaltered unboxing video of the package within one day of its delivery. We assure you that we will collaborate with you promptly to address and resolve the issue to your satisfaction.

3. Non-Returnable Items

• Apart from damaged or defective items, all other products sold by Vacay Fashions are non-returnable and non-exchangeable. This policy ensures that you receive a brand-new product that has not been previously worn or used by another customer.

4. Contact Information

• If you have any questions or require assistance with a damaged or defective item, please contact our customer support team at vacayfashions@gmail.com

At Vacay Fashions, our commitment to quality means that you can shop with confidence, knowing that each product you receive has passed our rigorous inspection process. We apologize for any inconvenience this policy may cause, and we appreciate your understanding as we maintain the highest standards for our products.